Payment Policy
At Sophie & Matthew Toronto, we offer several secure payment options to ensure a smooth and safe checkout experience for our customers.
Please note that available payment methods may vary depending on your location. Customers are responsible for selecting a payment method that is supported in their country.
Accepted Payment Methods
We currently support the following payment methods:
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Credit Card (Visa, Mastercard)
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Apple Pay
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Google Pay
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Shop Pay
The available payment options will always be displayed during checkout before completing your purchase.
Payment Security
Your payment security is very important to us.
All transactions on our website are processed through a secure SSL-encrypted connection, ensuring that your personal and payment information remains protected.
Payment details are handled by trusted third-party payment providers and are never stored on our servers.
Payment Processing
Orders will only be processed once the payment has been successfully completed and confirmed.
If a payment fails or is declined, the order will not be processed until the payment has been successfully completed.
Refunds
If you are eligible for a refund (for example after an approved return), the refund will be issued to the original payment method used for the purchase.
Refunds are typically processed within 14 days after the returned item has been received and approved, depending on the payment provider.
Contact
If you have any questions regarding payments, please contact our customer support team:
Sophie & Matthew Toronto
Email: info@sophiematthewtoronto.com